E·Z Breathe Performance Guarantee
Warranty and Guarantee are only valid for units sold and installed
by authorized distributors and installers.
We are certain that you will be delighted with your E·Z Breathe ventilation
system and so we offer the best guarantee and warranty in the industry. The E·Z
Breathe ventilation system comes with a full performance guarantee, which
allows you to obtain a refund for the purchase price of the unit(s) after one
(1) year of operation from the date of purchase. As it may take a significant
amount of time to reduce the moisture content of various building materials
(i.e. concrete, cinder block drywall, etc.), furniture, etc. in the area
serviced by your E·Z Breathe unit, this system must be allowed to operate
through a complete seasonal cycle of twelve (12) months to fully benefit from
the effectiveness of ventilation. Acceptable airflow and air quality (i.e.
under 50% relative humidity) requirements of the replacement air must be
established and maintained for the unit to assist in reducing humidity and air
pollutants, and it is the homeowner's responsibility to do so. If your E·Z
Breathe ventilation system is not reducing moisture problems after
installation, please call or email our service department at 1-866-822-7328 or
service@ezbreathe.com to verify that your system
is being used in a manner that permits it to operate at maximum efficiency and
for any suggested remedial actions to reduce moisture problems. It is the
homeowner's responsibility to comply with these suggested remedial actions
(i.e. provide adequate replacement air under 50% relative humidity, eliminate
water intrusion, install vapor barrier, etc.) by our E·Z Breathe technician.
Failure to comply will result in nullification of this Performance Guarantee
and E·Z Breathe Warranty. Notification of any problems must be made within the
first six (6) months after installation of the unit to the E·Z Breathe
distributor and/or the manufacturer of the problems. This is to allow for
enough time for the remedial actions to have an effect. If the indoor moisture
problems do not improve, the service department will issue a call tag for the
return of the unit. Package the system per specifications, and return with
proof of purchase. Upon receipt of E·Z Breathe unit, a refund will be issued.
Our performance guarantee is limited to the purchase price paid for the system,
but not for any consequential, incidental or any other damages connected
therewith. All other charges (i.e. transportation, labor, repair and
maintenance to building) are excluded. If the system is returned prior to
installation for reasons that are not the fault of the homeowner (i.e.
inability to install the system due to house construction) a full refund will
be sent to the homeowner. No refund will be issued if the system is not returned
within 30 days. If the system is returned after contacting the service
department and all remedial measures taken did not produce satisfactory
moisture reduction, and the system is returned prior to 12 months, a 15% (of
the purchase price) restocking fee plus a freight and handling charge each way,
will be deducted from the refund. The performance guarantee is restricted as
above and is not applicable to any warranty, which is covered separately under
the company's warranty included with the system.
Important Notice: In order to be eligible for the One Year
Performance Guarantee customers must send the installation completion
certificate signed by the installer, along with the completed warranty card.
Customers should make and retain copies of all paperwork for their records.
by authorized distributors and installers.
We are certain that you will be delighted with your E·Z Breathe ventilation
system and so we offer the best guarantee and warranty in the industry. The E·Z
Breathe ventilation system comes with a full performance guarantee, which
allows you to obtain a refund for the purchase price of the unit(s) after one
(1) year of operation from the date of purchase. As it may take a significant
amount of time to reduce the moisture content of various building materials
(i.e. concrete, cinder block drywall, etc.), furniture, etc. in the area
serviced by your E·Z Breathe unit, this system must be allowed to operate
through a complete seasonal cycle of twelve (12) months to fully benefit from
the effectiveness of ventilation. Acceptable airflow and air quality (i.e.
under 50% relative humidity) requirements of the replacement air must be
established and maintained for the unit to assist in reducing humidity and air
pollutants, and it is the homeowner's responsibility to do so. If your E·Z
Breathe ventilation system is not reducing moisture problems after
installation, please call or email our service department at 1-866-822-7328 or
service@ezbreathe.com to verify that your system
is being used in a manner that permits it to operate at maximum efficiency and
for any suggested remedial actions to reduce moisture problems. It is the
homeowner's responsibility to comply with these suggested remedial actions
(i.e. provide adequate replacement air under 50% relative humidity, eliminate
water intrusion, install vapor barrier, etc.) by our E·Z Breathe technician.
Failure to comply will result in nullification of this Performance Guarantee
and E·Z Breathe Warranty. Notification of any problems must be made within the
first six (6) months after installation of the unit to the E·Z Breathe
distributor and/or the manufacturer of the problems. This is to allow for
enough time for the remedial actions to have an effect. If the indoor moisture
problems do not improve, the service department will issue a call tag for the
return of the unit. Package the system per specifications, and return with
proof of purchase. Upon receipt of E·Z Breathe unit, a refund will be issued.
Our performance guarantee is limited to the purchase price paid for the system,
but not for any consequential, incidental or any other damages connected
therewith. All other charges (i.e. transportation, labor, repair and
maintenance to building) are excluded. If the system is returned prior to
installation for reasons that are not the fault of the homeowner (i.e.
inability to install the system due to house construction) a full refund will
be sent to the homeowner. No refund will be issued if the system is not returned
within 30 days. If the system is returned after contacting the service
department and all remedial measures taken did not produce satisfactory
moisture reduction, and the system is returned prior to 12 months, a 15% (of
the purchase price) restocking fee plus a freight and handling charge each way,
will be deducted from the refund. The performance guarantee is restricted as
above and is not applicable to any warranty, which is covered separately under
the company's warranty included with the system.
Important Notice: In order to be eligible for the One Year
Performance Guarantee customers must send the installation completion
certificate signed by the installer, along with the completed warranty card.
Customers should make and retain copies of all paperwork for their records.